Privacy Policy

Privacy Policy

APP-Reg are committed to protecting the privacy of our users. This privacy policy is intended to inform you how we gather, define, and utilise your information.
This Privacy Policy (“Privacy Policy”) sets out how The APP-Reg (“APP-Reg”, “we”, “us” or “our”) processes your personal information in connection with your use of APP-Reg.no (the “Site”) and our iOS and Android mobile applications (the “Apps”), and provision of goods that we make available from the Site and our Apps, we are committed to ensuring a safe online and mobile experience.

1) Purpose of this policy

This Privacy Policy explains our approach to any personal information that we might collect from you or which we have obtained about you from a third-party and the purposes for which we process your personal information. This Privacy Policy also sets out your rights in respect of our processing of your personal information.

This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it.

This Privacy Policy is intended to assist you in making informed decisions when using the Site, the Apps and our Services. Please take a moment to read and understand it. Please note that it should be read in conjunction with our Terms and Conditions.
Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to the use of your personal information collected during your communications with third parties.

2) Who are we and what do we do?
The Site, the Apps and the Services are provided by APP-Reg.
The APP-Reg is the data controller responsible for your personal information and is registered at a secure server at appreg.no.

3) How to contact us?
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an email to post@appreg.no or by post to:

FAO: www.appreg.no/3faq

4) What personal information do we collect and how do we use it?
Our primary goal in collecting personal information from you is to: (i) verify your identity; (ii) help us improve our Services; develop and market new products and services; (iii) carry out requests and orders made by you; (iv) carry out your requests when using our Apps, including collecting information about your location if you select certain functionality within the Apps; (v) collect your postcode if you choose to enter it while using our Services; (vi) investigate or settle inquiries or disputes; (vii) comply with any applicable law, court order, other judicial process, or the requirements of a regulator; (viii) enforce our agreements with you; (ix) protect the rights, property or safety of us or third parties, including other users of the Site and Apps; (x) provide support for the provision of our Services; and (xi) use as otherwise required or permitted by law.

In particular, we collect and use your personal information for the following purposes:
Fulfilment of our Services – on the Site and when using our App.
Use of our Sites (including our Apps)
Service enquiries
Research and feedback
User insight and analysis
Marketing communications

5) How do we obtain consent?
Where our use of your personal information requires your consent, you can provide such consent:
• at the time we collect your personal information following the instructions provided; or
• by informing us by email, post or phone using the contact details set out in this Privacy Policy.

6) Third-party links and services
Our Site contains links to third-party websites and services. Please remember that when you use a link to go from our Site to another website or you request a service from a third party, this Privacy  no longer applies.

Your browsing and interaction on any other websites, or your dealings with any other third-party service provider, is subject to that website’s or third-party service provider’s own rules and policies.

We do not monitor, control, or endorse the privacy practices of any third parties.

We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.

This Privacy Policy applies solely to personal information collected by us through the Site, our App or when you use our Services and does not apply to these third-party websites and third-party service providers.

7) Confidentiality and security of your personal information

We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration.

No data will be stored for more than 10 days.

We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:
•     unauthorised access.
•     improper use or disclosure.
•     unauthorised modification; and
•     unlawful destruction or accidental loss.

All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.

8) How to access your information and your other data rights?
You have the following rights in relation to the personal information we hold about you:
Your right of access
If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

Your right to rectification
If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

Your right to erasure
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

Your right to restrict processing
You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. It won’t stop us from storing your personal information though. We’ll tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

Your right to data portability
With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third-party of your choice.

Your right to object
You can ask us to stop processing your personal information, and we will do so, if we are:
•     relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or
•     processing your personal information for direct marketing.
Your rights in relation to automated decision-making and profiling
You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.
Your right to withdraw consent
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.
Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it DATATILSYNET
Fulfilment of our Services – on the Site and when using our App.
Your right to rectification
Your right to erasure
Your right to restrict processing
Your right to data portability
Your right to object
Your rights in relation to automated decision-making and profiling
Your right to withdraw consent
Your right to lodge a complaint with the supervisory authority

9) Changes to this Privacy
We may make changes to this Privacy and Cookie Policy from time to time.
To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by email of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.